Knowledge Management in Construction

The importance of knowledge management (KM) is increasingly being recognised in the construction industry, with leading organisations beginning to formulate strategies and appointing Chief Knowledge Officers or Knowledge Managers to deliver the strategy. This is laudable but it is important that the implementation of knowledge management initiatives is not based simply on a desire to ‘join the bandwagon’ but on a deep-seated conviction of the positive impact that effective knowledge management can make on construction business processes. A detailed understanding of the role of knowledge management in construction organisations is therefore essential.

This book is intended to introduce the subject of knowledge management to practitioners and researchers in the construction industry. It contains both the theoretical background to knowledge management and the practical insights, applications and methodologies necessary to enable organisations to implement KM. It draws from a large body of research work and industry practice and is essential reading for all sectors of the construction industry, particularly those businesses which seek to rise above the competition.