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Competing in Tough Times

Description

Whatever your role in retail, Competing in Tough Times will help you implement the best practices that really matter--and get the results you really need. 
Practical, usable lessons from great retailers!

  • Plan a low-cost provider strategy that works

  • Minimize product proliferation

  • Strengthen linkages between employee satisfaction, customer delight, and profits

  • Engage customers in a shopping experience that’s pleasant, exciting, and fun

  • Develop and maintain a stronger private label program

  • Implement a value-driven retail strategy

  • Effectively execute on the strategies you choose

Keywords

Global Retailers Competition Competitive Strategy Low-Cost Strategies Product Proliferation Differentiation Strategies Human Resource Strategies Service Experience Label Program Private Label Strategies Retail Strategies Financial Performance Customer Service Worker Satisfaction Metrics

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Competing in Tough Times.pdf

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