Cannon's book describes successful strategies for small business CEOs and managers and start-up entrepreneurs. He covers externally focused strategies that position the business in the marketplace and managerial and operational strategies for implementation of this goal. He follows ten keys to create success, involving end-user benefits; pricing; infotech-strengthened channels and supply chains; sales and marketing; customer service; business planning; teaming; leveraged development, production, and outsourcing; problem solving; and linking growth strategies with profit plans. Many case examples are incorporated. Cannon is a marketing and strategic planning consultant specializing in startups and small businesses. The bibliography is annotated.
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