ERP Systems and Organisational Change

A Socio-technical Insight on ERP Systems and Organisational Change brings together the views of experts from the two communities to allow for interpretations of the different interrelations amongst ERP systems, organisations and individuals. As ERP systems are software systems that are supposed to support both organisation activity and individual work, the book emphasises not only the influence of the software on the organisation but also how the different ways they are used in practice result in the unpredictable mutual adjustment between those in the organisation and the tool. Together, the chapters illustrate various aspects of this mutual adjustment and are written by engineers, computer scientists, consultants, sociologists, economists and researchers situated in the information and communication sciences. This affords a unique and comprehensive insight into the problem. Without trying to build an artificial consensus, several case studies are commented upon alternatively with a technical and social view, showing how the same facts can have different interpretations providing a better understanding of the phenomenon in question. It is a must-read text for students and researchers in management, engineering science and sociology, as well as for technical and human resource managers and consultants in charge of implementation projects.