Book Statistics
3
Views
0
Comments
0
Rating
Handbook of Hospitality Operations and IT
Description
This book is useful to Undergraduate students, graduate students (both MS and PhD), active researchers, sophisticated industry managers, and graduate course instructors.The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners. The book includes theories of operations management, involving the processing of materials, customers and information, the responsibilities of the operations manager: quality, productivity, and innovation, the role of the customer in operations management and major aspects of operations and information management in hospitality.
Reader's Comments (0)
Login to CommentNo Comments Yet
Be the first to share your thoughts about this book!