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201 Ways to Turn Any Employee Into a Star Player
Description
201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players. This straightforward guide gives managers the tools and training to:Identify problems before they become serious; Develop the art of constructive feedback; Deal with defensive reactions from employees; Understand which problems need to be managed and which ones don't; Uncover the cause of a problem and help an employee talk about it; Foster discussion in group conflict situations ; Create goals for employee improvement and follow up on employee progress.
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