Interviewing Techniques for Managers will help you plan and prepare for any interview, conduct the all-important opening and closing of any information-gaining session, and use the information you gain to make decisions. You’ll get methods for communicating with different people in a way that makes it easy for them to understand, creating questions, listening, taking notes, and dealing with people who seem bent on making it difficult to get the information from them. The book is full of ready-to-use forms, tools, and checklists to make it easy for you to gain information from anyone quickly, accurately, and in a way that makes them feel great about you and your organization.
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