The 3CX IP PBX Tutorial

What you will learn from this book

* Install and configure 3CX as per your hardware and operating system requirements

* Configure, connect, and test software and hardware extensions that will help your implementation go smoother

* Master various ways to control and handle calls in 3CX by setting up a ring group, digital receptionist, and call queues

* Learn the need for a trunk, PSTN line; choose a VoIP Provider, the equipment needed; and finally integrate a trunk into 3CX using the easy-to-use wizards

* Create custom music on hold, specific Outbound Rules, Promptsets, and Direct Dials, all of which give you more flexibility in professional and flexible phone systems

* Connect 3CX to Microsoft Outlook, integrate 3CX with a free instant message server, and link a legacy PBX with 3CX

* Get to grips with the commonly used 3CX hardware such as FXO gateway, a PRI gateway, and ATA gateway

* Back up your phone system, learn your disaster recovery options, and plan in advance how to tackle failed phone lines